Privacy Policy

TourMe is operated by Titan Frontier Labs (“TourMe”, “we”, “us”). This policy explains how we handle information when you use the TourMe mobile applications, websites (including tourme.logiafrika.com), owner/admin consoles, and related APIs (together, the “Services”).

Questions: privacy@tourme.logiafrika.com

Depending on how you use TourMe, we may process:

• Account data — name, email, phone (if provided), authentication identifiers (including social sign-in tokens we exchange for a TourMe session), and profile details you choose to add.
• Location data — precise or approximate location when you grant permission, used for nearby places, district radar, geofence / dwell signals, routing hints, and discovery personalization. You can revoke location access in device settings.
• Device & usage data — device type, OS, app version, crash/diagnostics signals, and in-app interactions needed to operate and improve the Services.
• Content you submit — reviews, ratings, photos/media contributions, preferences (“senses”), saved places, trip plans, journal / memory content you choose to create, and communications with us.
• Owner / venue data — business profile, menus, events, parking and ambience updates, and related operational content submitted via owner tools.
• Notifications — push tokens and notification preferences if you enable alerts.
• Payments (where offered) — if you buy tickets or paid features, payment processors handle card/bank details; we receive confirmation, amount, and transaction identifiers, not your full card number.

• Provide discovery, maps, events, profiles, and owner tooling
• Personalize recommendations and perimeter / radar experiences
• Authenticate accounts and secure the Services
• Send transactional messages and optional product alerts you opt into
• Moderate user and venue content for safety and policy compliance
• Measure performance, fix bugs, and improve product quality
• Comply with law and enforce our Terms

Parts of TourMe are designed to process location and memory signals on your device first (for example dwell / geofence evaluation and draft recaps). Cloud sync of journals or passport-style bundles occurs only when a feature requires it or you enable it. Deleting local-only timelines on device removes that local copy; server-held account and contribution data is handled as described below.

We do not sell your personal information. We may share data with:

• Service providers — hosting, analytics, email/push, maps, authentication, and payment partners under contractual safeguards
• Venue partners — limited signals needed when you interact with a place (e.g. reviews you publish, ticketed events)
• Legal / safety — when required by law or to protect users, venues, or TourMe
• Business transfers — in a merger, acquisition, or asset sale, subject to this policy or successor notice

We keep account and contribution data while your account is active and for a reasonable period afterward for backups, dispute resolution, and legal obligations. You may request deletion of your account and associated personal data via privacy@tourme.logiafrika.com, subject to lawful retention needs (e.g. fraud prevention, completed transactions).

We use industry-standard technical and organizational measures (encryption in transit, access controls, least-privilege operations). No method of transmission or storage is perfectly secure; please use a strong unique password and protect your devices.

TourMe is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided data, contact us and we will take appropriate steps.

• Revoke location, camera, notifications, or biometric permissions in device settings
• Update profile and preference settings in the app
• Request access, correction, export, or deletion of personal data by emailing privacy@tourme.logiafrika.com or via our data deletion request page
• Unsubscribe from optional marketing where offered

Depending on your location, you may have additional rights under applicable privacy laws. We will respond within a reasonable period.

We may process data in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers.

We may update this policy from time to time. Material changes will be posted on this page with an updated date. Continued use of the Services after changes become effective constitutes acceptance of the revised policy.

Titan Frontier Labs — TourMe privacy inquiries: privacy@tourme.logiafrika.com

See also our Terms of Use.